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JOB DESCRIPTION

As a Technical Support Associate, you will assist customers with concerns regarding their accounts. Recommend potential products or services to management by collecting customer information and analyzing customer needs over the phone.

• Can provides answers to client’s inquiries by identifying problems through probing and proper tools utilization. 
• Avoids legal challenges by monitoring compliance with service agreements
• Updates job knowledge by participating in training opportunities and demonstrating willingness to learn
• Accomplishes information systems and organization mission by completing related results as needed

MINIMUM EDUCATIONAL ATTAINMENT

Associate Degree/ Bachelor's Degree

EXPERIENCE

No Call Center Experience Required

REQUIREMENTS

1. High school graduates with at least 6 months call center experience
2.With good command of the English language
3. Completed at least 2 years in college even without call center experience
4. Bachelor's degree graduates without call center experience are also welcome to apply


SALARY RANGE

25,000 - 50,000


ABOUT THE COMPANY

  • Together, we’re changing the world.

We are problem solvers. We are driven without compromise. We are Emerson. Imagine being surrounded by a team of intelligent, driven and passionate innovators all working toward the same goal — to create groundbreaking solutions that leave our world in a better place than we found it.

 

  • A Culture of Innovation

At Emerson, “innovation” is more than a buzzword – it is a core value. We’re looking for passionate, driven people to solve some of the world’s most complex industrial and infrastructure challenges. We’re looking for innovation enthusiasts to use technology and engineering to create groundbreaking solutions for customers in a wide range of process, industrial, commercial and residential markets.

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LOCATION - Makati

Makati