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JOBS

Earn up to Php21,000 when you join us as a Customer Service Associate!

Sitel | Food

JOB DESCRIPTION

As a Technical Support Associate, you will assist customers with concerns regarding their accounts. Recommend potential products or services to management by collecting customer information and analyzing customer needs over the phone.

  • Can provides answers to client’s inquiries by identifying problems through probing and proper tools utilization. 
  • Avoids legal challenges by monitoring compliance with service agreements
  • Updates job knowledge by participating in training opportunities and demonstrating willingness to learn
  • Accomplishes information systems and organization mission by completing related results as needed
     

MINIMUM EDUCATIONAL ATTAINMENT

Associate Degree/ Bachelor's Degree

EXPERIENCE

No Call Center Experience Required
 

REQUIREMENTS

  • Bachelor's or Technical Certificate degree (2-year diploma) in Information Technology or related field 
  • Preferably with at least 1-year helpdesk/IT experience
  • With 1 year call center experience
  • Willing to work in graveyard/night shift
  • Willing to work in Ortigas/Pasig
     

SALARY RANGE

16,000 - 18,000


ABOUT THE COMPANY

Sitel is a world leader in outsourced customer care services. With 30 years of industry experience, Sitel has twice been ranked as the top overall call center outsourcing provider in Datamonitor's annual Black Book of Outsourcing survey. Sitel's approximately 61,000 employees provide clients with predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s solutions span 108 domestic, earshore, and offshorecenters in countries across North America, South America,Europe, Africa, and Asia Pacific. For more information, please visit www.sitel.com.

012352358634


LOCATION - Ortigas

Ground Floor e-Life Digital Zone, Eton Cyberpod - Ortigas (Corinthian) Ortigas Avenue cor. EDSA, Quezon City, Metro Manila 1110