Sitel is a world leader in outsourced customer care services. With 30 years of industry experience, Sitel has twice been ranked as the top overall call center outsourcing provider in Datamonitor's annual Black Book of Outsourcing survey. Sitel's approximately 61,000 employees provide clients with predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s solutions span 108 domestic, earshore, and offshorecenters in countries across North America, South America,Europe, Africa, and Asia Pacific. For more information, please visit www.sitel.com.